CORVESSIA RETAIL LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting corvessiaretail.com or purchasing our automotive parts and related products.
This Privacy Policy explains how we collect, use, disclose, and protect personal information, as well as the choices and rights available to you under applicable privacy laws.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal and Contact Information
- Name
- Billing and shipping address
- Email address
- Telephone number
Order and Transaction Information
- Products purchased
- Order history and transaction details
- Shipping and delivery information
- Refund and return records
Payment Information
Payments may be processed by third-party payment providers. We do not store complete payment card numbers or card verification values (CVV) on our website servers. Payment providers may process payment information according to their own privacy and security policies.
Technical and Usage Information
When you visit our website, we may collect information such as your IP address, browser type, device information, pages visited, referral source, and website interaction data through cookies and similar technologies.
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders.
- Arrange shipping and provide order updates.
- Respond to customer service inquiries.
- Process eligible returns, refunds, and replacements.
- Verify transactions and help prevent fraud.
- Maintain website functionality and security.
- Improve our products, services, and shopping experience.
- Maintain business, accounting, tax, and transaction records.
- Comply with legal obligations and enforce our website policies.
We use personal information only for purposes that are reasonably related to our business operations and permitted by applicable law.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, improve performance, and support website security.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality, including checkout and other shopping features.
Where required by applicable law, we will provide appropriate choices or consent mechanisms for non-essential cookies and similar technologies.
4. How We Share Information
We do not sell personal information in exchange for monetary consideration.
We may disclose personal information to the following categories of recipients when reasonably necessary:
- Service Providers: Website hosting providers, e-commerce platforms, technical support providers, and customer service systems.
- Payment Providers: Companies that process payments and help detect fraudulent transactions.
- Shipping Providers: Carriers and fulfillment partners responsible for delivering orders.
- Professional Advisers: Accountants, legal advisers, and other professional service providers.
- Legal and Regulatory Authorities: Government agencies, regulators, courts, or law enforcement when disclosure is required or permitted by law.
- Business Transactions: Relevant parties in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
We require service providers to handle personal information in accordance with their contractual obligations and applicable law.
Some advertising, analytics, or other tracking activities may qualify as a “sale” or “sharing” of personal information under certain privacy laws even when no money changes hands. Where applicable, we will provide the legally required disclosures and choices.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.
Order and transaction records are generally retained for seven years after the order is completed for accounting, tax, recordkeeping, dispute resolution, and related business purposes, unless a different period is required or permitted by law.
Other information may be retained for shorter or longer periods depending on its purpose, legal requirements, security needs, and whether a dispute or legal obligation remains outstanding.
When personal information is no longer required, we will take reasonable steps to delete it or render it inaccessible, subject to applicable law.
6. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Payment transactions may be handled by third-party payment processors that maintain their own security controls and compliance obligations, including applicable Payment Card Industry Data Security Standard (PCI DSS) requirements.
We do not store complete payment card numbers or CVV values on our website servers. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Obtain a copy of certain personal information in a portable format.
- Opt out of certain sales or sharing of personal information.
- Limit certain uses or disclosures of sensitive personal information, where applicable.
- Appeal a decision regarding a privacy request, where applicable.
- Not be discriminated against for exercising your privacy rights.
We may need to verify your identity before processing a request. Certain information may be retained when required or permitted by law.
8. California Privacy Rights and CCPA
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), may provide you with additional rights, subject to applicable exceptions.
These rights may include the right to know, access, correct, and delete certain personal information, as well as the right to opt out of the sale or sharing of personal information.
We do not sell personal information for monetary consideration. If our activities are considered a sale or sharing of personal information under the CCPA, you may request to opt out by contacting us using the information below.
To submit a privacy request, please email support@corvessiaretail.com with the subject line “California Privacy Request.” Please describe your request and provide sufficient information for us to verify and respond to it.
Authorized agents may submit requests on behalf of eligible consumers where permitted by law. We may require proof of authorization and identity verification.
We will process requests within the timeframes required by applicable law and notify you if an extension is legally permitted and necessary.
9. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 in violation of applicable law.
If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We do not control their privacy practices and are not responsible for their content or policies.
We encourage you to review the privacy policies of third-party websites before providing personal information.
11. International Data Transfers
If you access our website from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.
Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal obligations.
Any revised policy will be published on this page with an updated effective date. Your continued use of the website after an update is subject to the revised policy to the extent permitted by applicable law.
13. Contact Us
For privacy questions or requests, please contact:
Company Name: CORVESSIA RETAIL LLC
Address: 713 WORTHWOOD CIR，MONROE，NC，28112
Phone: +1 9804601556
Email: support@corvessiaretail.com
Website: corvessiaretail.com